News Forums PS1000 Plan Phase 1 Anybody getting any support from PS1000?

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7 replies, 4 voices Last updated by PS1000 6 years, 5 months ago
Viewing 8 posts - 1 through 8 (of 8 total)
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  • #21589

    Marty Bennett
    Participant
    @mbonut
    Karma Coins: 1 890

    Hello! Anybody from PS1000 out there? Lol! I’m on day 14 of my first crack at Phase 1. I’ve emailed with concerns that your recipes website won’t work on any of my devices or 4 different browsers, and I’ve posted and emailed asking if water chestnuts are allowed on Phase 1. A week has passed since my first email and no response.

    Anybody other customers experiencing the same thing? Would like to receive some of the support they mention as a selling point. Thanks!

    Marty

    #21596

    Lisa Rung-Kolenich
    Participant
    @dharnia
    Karma Coins: 2 070

    I haven’t reached out yet but hope you get some answers to your questions soon.

    #21608

    Marty Bennett
    Participant
    @mbonut
    Karma Coins: 1 890

    Thanks! I can see older posts from people that got responses. Maybe they are under-staffed right now… Anyway I am on day 16 and I’ve lost 6 pounds so that’s good!

    #21611

    Jennifer Wilson
    Participant
    @jwilson
    Karma Coins: 1 610

    I emailed them at community@ps1000.com and got a response that same day. I was having the same problems and they sent me directly to the page https://recipes.ps1000.com/ and the recipes loaded. I did have to open a recipe and click on the blue link above the ingredients because if I tried to search for a particular food it wouldn’t load. I just played around with it until it worked for me. Hope this helps.

    #21632

    Marty Bennett
    Participant
    @mbonut
    Karma Coins: 1 890

    Hi Jennifer, thanks for the info! I wonder why I haven’t got any responses. I’ll try again.

    #21633

    PS1000
    Keymaster
    @admin
    Karma Coins: 54 923

    Hi Marty, please make sure that you send your questions to support@ps1000.com as the messages sent through this platform are not always delivered in a timely manner and are sometimes hard to track. I hope you have been able to access recipe page as it does seem to be working on our end.

    • This reply was modified 6 years, 5 months ago by PS1000.
    #21679

    Marty Bennett
    Participant
    @mbonut
    Karma Coins: 1 890

    Ah, thank you so much for clearing that up! I was going by this line in the “Welcome to the PS1000 Community” email I got from PS1000:

    For any questions please email to community@ps1000.com

    From now on if I have a question I will email support@ps1000.com.

    Thanks for your reply!

    #21897

    PS1000
    Keymaster
    @admin
    Karma Coins: 54 923

    Dear Marty, thank you for letting us know. We will have that corrected. Let us know how the program is working for you or if you have any questions.

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